Cruises

Friday 2 October 2009

Ocean Village sets new record for Carnival UK

Casual cruise line scores top marks for passenger satisfaction for 23 consecutive weeks!

Ocean Village is celebrating after a record-breaking run of holiday feedback scores that sets a new record for brands within Carnival UK. 'The cruise for people who don't do cruises' was given a glowing report card, achieving 90%+ scores from passengers for 'overall cruise enjoyment' for 23 consecutive weeks, the longest series ever recorded above the 90% company target.

Ocean Village's informal dining continued to prove a big hit with passengers with a 90% average score whilst 'The Bistro', the on-board restaurant of TV celebrity chef James Martin, was also top of the menu over the last 23 weeks, achieving a score of 93.9%. Offering fantastic value for money, Ocean Village's free of charge daily kids entertainment club scored a whopping 92.8%, with the highest score going to the on-board team with the dedicated crew collectively scoring 96.3% for friendliness and attitude.

Click here for the full article.

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